News & Press | Page 6 | Worklogic

Facebook Photo Prompts Firing


The latest Facebook post that got an employee fired was a picture of the employee holding a cat with an arrow through its head along with these words: “My first bow kill lol. The only good feral tomcat is one with an arrow through it’s (sic) head! Vet of the year award…gladly accepted.”


Read more



Effectively Handling Angry Customers


In customer service workshops that I conduct, I include information on how to effectively handle an angry customer. I’m knowledgeable about the subject because of research that I’ve done, and because I have at times been an angry customer and I know what did and did not work for those who tried to handle me.


Read more



Carefully Word At-Will Disclaimer


Choose your words wisely, lest they come back to bite you. That’s the message the National Labor Relations Board (NLRB) seems to be sending with two recent rulings its representatives made on the wording of at-will disclaimers in employee handbooks.


Read more



Flexibility a Desired Trait in Employers


“Money makes the world go around,” according to the popular song Money from the musical Cabaret. Perhaps. However, numerous studies indicate that money is not the be-all and end-all for even cash-strapped employees these days. According to a report from the Workplace Flexibility 2010 group at Georgetown Law, “Today, making ends meet is not just about money. It’s also about time.”


Read more



Feedback Necessary for Employee Performance


Employers expect results from their employees. Employers can help to get those results by providing their employees with feedback on their performance. Feedback (both praise and constructive criticism) is imperative for an employee’s professional growth and ability to meet the employer’s expectations.


Read more



Employers Must Allow Some Religious Expression at Work


I’m not a football fan, but recent events in the NFL have grabbed even my attention. The latest event took place during the September 29 game between the Kansas City Chiefs and New England Patriots. Chiefs’ safety Husain Abdullah intercepted a pass and returned it for a touchdown. When he dropped to his knees and lowered his head to the ground in prayer, a referee threw a flag and said it was unsportsmanlike behavior.


Read more