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Category: Tips and Tricks

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An Ode to the Older Worker

My mom is 72-years-old and still waiting tables at a local restaurant. My dad is 76-years-old and still puts in a few hours every day at the family’s bait and tackle store. Both plan to work until they are physically

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Depression at Work

The suicide of actor Robin Williams, who reportedly was suffering from severe depression, is a harsh reminder of how devastating the illness can be. While Williams was certainly a unique individual, his battle with depression was not unique. Indeed, each

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Friendships at Work

“Without friends, no one would want to live, even if he had all other goods.” Aristotle wrote this sentiment, and I couldn’t agree more. For example, I recently met a friend for coffee, and my day was brighter as a

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Fashion Rules at Work

“It’s a new era in fashion – there are no rules,” fashion experts have proclaimed. Want to wear white before Memorial Day? Go for it. Want to wear gold and silver jewelry at the same time? You can do that,

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HR Issues in Entertainment News

If you’re a fan of entertainment news, but don’t want to get caught reading People Magazine, here’s the latest along with some related HR information (because I see HR issues in everything). After appearing on the PBS show, “Finding Your

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Breaking up is not so hard to do

Long before the days of cell phones, I had a boyfriend who avoided my announcement that I was breaking up with him by staying away from his house – “can’t break up with me if you can’t find me!” he

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Effectively Handling Angry Customers

In customer service workshops that I conduct, I include information on how to effectively handle an angry customer. I’m knowledgeable about the subject because of research that I’ve done, and because I have at times been an angry customer and

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Carefully Word At-Will Disclaimer

Choose your words wisely, lest they come back to bite you. That’s the message the National Labor Relations Board (NLRB) seems to be sending with two recent rulings its representatives made on the wording of at-will disclaimers in employee handbooks.

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