Close this search box.
Table of Contents
Share this post

Communicating in the Workplace

There are two primary problems for employers and supervisors who are poor communicators:

1) they lose good employees, and

2) they cause lawsuits.

Unfortunately, being an effective communicator does not come naturally for most people. Fortunately, communicating effectively is a skill that can be learned. Here are some tips to assist in that effort:

·      Tell the truth, especially in your documentation. Sugarcoating the truth on a performance evaluation and then firing the person for poor performance has led to lawsuits.

·      Be clear and direct yet tactful and respectful. Failure to do so causes people to leave. As the saying goes, people don’t quit companies, they quit their supervisors.

·      Avoid unpleasant surprises by speaking up. One of my favorite sayings is “silence equals permission.” If an employee does something wrong, say something. Not saying anything until you’re ready to fire someone causes unpleasant surprises and inspires revenge from the ousted employee.

·      Think before you “send.” Be aware that your emails could end up as trial exhibits.

·      Always remember that you are the boss and that your communication can and will be used against you.  

Composer John Powell said, “Communication works for those who work at it.” Because communicating effectively requires time and energy, it’s work. Is it worth the effort? It is if you want to keep good employees and avoid lawsuits.

Related Posts

Disclaimer: The information and resources provided herein are not a substitute for experienced legal counsel and does not constitute legal advice or attempt to address the numerous factual issues that inevitably arise in any employment-related dispute. Although this information attempts to cover some major recent developments, it is not all-inclusive, and any recommendations are based upon HR best practices and procedures. We recommend you consult an attorney for legal guidance.

Collage of employee self-serve related icons

Ready to streamline your business and focus on increasing profits?

Request a FREE, custom diagnostic for your business today!