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After the firing of USC coach Steve Sarkisian in October, there was some discussion about whether his termination was lawful because he apparently has a drinking problem. Even if you’re not a football fan, the situation provides an excellent opportunity for employers to learn about alcoholism in the workplace.
In the article “Pros & Cons of a Time Clock in the Workplace” on https://smallbusiness.chron.com, the author states, “Employees who are required to punch a time clock are likely to believe that their employers do not trust them to accurately report their hours, and consequently they may feel that they are not sufficiently valued.” Maybe so; however, if you’re an employer who doesn’t require your hourly employees to clock in and
In customer service workshops that I conduct, I include information on how to effectively handle an angry customer. I’m knowledgeable about the subject because of research that I’ve done, and because I have at times been an angry customer and I know what did and did not work for those who tried to handle me.
Employers expect results from their employees. Employers can help to get those results by providing their employees with feedback on their performance. Feedback (both praise and constructive criticism) is imperative for an employee’s professional growth and ability to meet the employer’s expectations.
I’m not a football fan, but recent events in the NFL have grabbed even my attention. The latest event took place during the September 29 game between the Kansas City Chiefs and New England Patriots. Chiefs’ safety Husain Abdullah intercepted a pass and returned it for a touchdown. When he dropped to his knees and lowered his head to the ground in prayer, a referee threw a flag and said it was unsportsmanlike behavior.
Even though a “use it or lose it” vacation policy has been illegal in California for years, having such a policy made the California Chamber of Commerce’s top ten list of things employers do to get sued (released on July 19). This implies that some employers still have such policies in place and are being sued as a result. If you are an employer, here is some information about vacation policies that will hopefully help you stay out of court.
To paraphrase a popular saying, “stuff happens.” As the following court case demonstrates, when stuff happens in the employment world, an employer’s inept response to complaints about it can make life stuffier for said employer.
Almost 50 years ago, local music legend Buck Owens recorded the song, “Act Naturally.” Written by Johnny Russell and Voni Morrison, the #1 Billboard Country Single tells the story of a man who is staring in a film “about a man that’s sad and lonely, and all I have to do is act naturally.” It appears to me that many people act naturally while at work, when what they should be doing is acting professionally instead.
“Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort,” said Franklin D. Roosevelt. Easy for him to say – he was filthy rich. However, according to lots of research on the subject, he was right. That’s good news for employers who want their employees to be happy and motivated but don’t have a lot of money to give them.
Owners, managers, supervisors, and HR practitioners are often required to have difficult conversations with others, such as disciplining employees or having to talk to them about personal issues such as body odor. These conversations can be less stressful for everyone involved if those who initiate the conversations remember a few key things:
Essential – absolutely necessary; extremely important (dictionary.com).
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